Answers that sound
like your clinic.
Explain treatments, pricing, and policies from information you approve. Route clinical questions and uncertainty to your team.
Services & pricingClinic policiesHuman handoff
AI CONCIERGE FOR MEDICAL SPAS
Your next booking
starts with a
better conversation.
Turn interest into a clear next step. An AI concierge designed to answer questions, qualify leads, and guide people toward booking—with your clinic’s approved information.
In development · 30-day free pilot by agreement.
Your clinic’s conciergeIllustrative product experience
PREVIEWI’m interested in a skin consultation. Where should I start?
I can help you explore your clinic’s services and arrange the next step. Is this your first visit?
Yes, it would be my first visit.
A consultation is a good place to discuss your goals with the clinical team. Would you like help requesting one?
Request a consultation
From enquiry to next stepDesigned to support your front desk
Concept illustration · Not a live chat or booking system
YOUR CLINIC. YOUR VOICE.
Approved answers
/Thoughtful follow-up
/People in control
THE PLATFORM
A warmer welcome.
A clearer path to booking.
Give your team more room to focus on the people in front of them, with a concierge designed for the conversations happening online.
Answers that sound
Understand the enquiry.
Gather relevant interests, timing, and contact preferences so your team can pick up the conversation with context.
Make the next step easy.
Help people request an appointment or reach your booking flow. The exact setup depends on your clinic’s systems and pilot scope.
Keep the conversation going.
Follow up on a person’s own enquiry by SMS when appropriately consented. Promotional messages require separate marketing permission.
Reconnect with permission.
Re-engage existing leads who have valid marketing consent. An old phone number alone is not permission to send a campaign.
Pilot scope and booking compatibility are confirmed with each clinic before setup.
HOW IT WORKS
Built around your practice.
Introduced at your pace.
A focused pilot starts with your information, your workflow, and a shared definition of success.
Define your concierge
Review your services, pricing, tone, and escalation rules. Your clinic decides what the concierge can say.
Agree on the setup
Confirm booking options, consent flows, and technical fit. Test the agreed experience before enabling it for visitors.
Evaluate the pilot
Review conversations and workflow fit over 30 days. Discuss a paid service only when the next step is agreed.
AUTOMATION WITH BOUNDARIES
Your standards.
In every conversation.
Great service needs more than a quick reply. Our approach puts your clinic’s knowledge and your visitors’ choices at the centre.
Clinical decisions stay with clinicians
The concierge supports enquiries. It does not diagnose, prescribe, or determine suitability for treatment.
Consent is specific, never assumed
Enquiry-related messages and marketing have different purposes. Visitors choose whether to receive texts.
Your team has the final word
Agree on approved content and when a conversation should be passed to a person.
STRAIGHTFORWARD PRICING
Start with a pilot.
Build from there.
Explore how an AI concierge could fit your clinic before deciding on an ongoing service.
Pilot scope agreed with your clinic
AI CONCIERGE30-day free pilot
$1,000/ month
Planned price per clinic, following the pilot
- Clinic-approved website enquiry support
- Lead qualification and booking assistance
- Consent-based SMS follow-up
- Eligible existing-lead reactivation
Pilot timing, eligibility, usage allowances, any third-party costs, and final service terms will be confirmed in writing before enrolment. This website does not start a subscription or collect payment.
A FEW GOOD QUESTIONS
Before we talk.
Is MG Automation available today?
The platform is in development. You can discuss your clinic’s requirements and interest in a 30-day pilot; a start date and scope must be agreed before enrolment.
Will it work with my booking system?
We will assess your current setup before agreeing a pilot. Booking links, appointment requests, and deeper integrations depend on technical fit. No specific integration is currently promised or represented as live.
Can I upload my entire contact database?
A database is not evidence of marketing consent. Only eligible contacts with valid, documented permission for the intended messages should be considered for reactivation, subject to opt-out and suppression checks.
Does it replace my front desk?
It is designed to support your team with routine online enquiries and next steps. Clinical questions, exceptions, and conversations needing a person should go to your team.
Do I have to agree to marketing texts?
No. SMS marketing consent is optional and is not a condition of purchasing a service. Contacting us about a pilot does not subscribe you to promotional texts.
LET’S TALK ABOUT YOUR CLINIC
A more thoughtful
first impression
starts here.
Tell us about your practice, your booking process, and where enquiries get stuck. We’ll explore whether a pilot is a good fit.
PILOT ENQUIRIES
Start a conversation.
Share your clinic’s name, website, and what you would like the concierge to help with.
Email about a pilot mattgreenwaldbusiness@gmail.comPlease do not include patient records or sensitive health information. An enquiry is not consent to SMS marketing.